Anonymous
map-marker Los Angeles, California

Treadmill broke for 2time

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Called Carlos tech#2 about issue he said will sent video to you and look at video and sent Problem to me and I will sent items to you iam not a technician I also have 4 yr. Warranty on treadmill lousy service All-State protection plan already sent my money back and goodbye to lousy company sunnyhealthfitness.com
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User's recommendation: Donot buy treadmills from Sunny treadmill

Jeri S Wgi

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Verified Buyer
|

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Verified Reviewer
| map-marker Houston, Texas

Shoes too small

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Sunny Sports - Shoes too small
Sunny Sports - Shoes too small - Image 2
I want to exchange shoes for larger size and there is no way to communicate with company to ascertain exchange policy.
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Jeri S Wgi

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Verified Buyer
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Verified Reviewer
| map-marker Houston, Texas

Shoes too small

Sunny Sports - Shoes too small
Sunny Sports - Shoes too small - Image 2
Shoes were 1/3 size too small , would like to exchange for larger size.I love the shoes but they're too small
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Resolved
Donald B Zvk

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Verified Reviewer

Resolved: Treadmill broke for 2time

Updated by user Jan 31, 2024

Company fixed the issue and I have been provided with apology. Allstate protection plan refunded my money sunny treadmill said get a refund order will sent you more parts to fix treadmill terrible service.

Original review Dec 30, 2023
They want me to be a technician and run a wire thru treadmillto see if a wire is broke and on the video it was a technician doing the tech. Work iam no technician I will junk that loust treadmill and buy another one from a better manufacturer a waste of my money.donot buy a treadmill from Sunny because when it breaks down you will do all the work.
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Loss:
$466
Cons:
  • Sunny donot stand by there products

Preferred solution: Full refund

User's recommendation: Donotbuy from this lousy manufacturer pleased

Anonymous
map-marker Los Angeles, California

Treadmill broke for 2time

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Need refund on treadmill carlos tech#2sent me a video to troubleshoot treadmill and there was a technician running the wire thru treadmill to see why the on and off switch comes on and nothing else works. Iam no technician I cannot pay a technician to do work on treadmill what good is the 4 yr. Warranty the warranty means zero.
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User's recommendation: Donot buy sunny treadmill from company lousy products

Anonymous
map-marker Spotsylvania, Virginia

Order problem

Website issue. But was able to order over the phone. Quick and polite customer service! Would use again.
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Ellis Vha

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Verified Buyer
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Verified Reviewer
| map-marker Attleboro, Massachusetts

Check on an bike

Sunny Sports - Check on an bike
My exercise computer doesnt work on my elliptical so I need help Ive been calling customer service but nobodys picking up
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Patrick K Lbo
map-marker Ocean City, New Jersey

Online Order System is garbage

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I tried to order a pair of shoes three times and after clicking "PLACE ORDER" both on desktop and my phone, the three rotating status bars kept cycling through over and over again for 20 minutes before I finally closed the window each time. Gabage website.
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Preferred solution: Let the company propose a solution

User's recommendation: Shop elsewhere!

Anonymous
map-marker Dallas, Texas

Damaged parts.

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Damaged from shipping. Been 4 months wont even answer their phones or return messages. Lame company do not do business with them.
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User's recommendation: Don’t buy from them

Olympia G
map-marker Flint, Michigan

My Package has not arrived Amazon And Ups said it's because of you

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WtfMy Package has not Arrived I paid almost 70 bucks for Dumbbells.. and Amazon and Ups said Yu are the hold up
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Loss:
$65

Preferred solution: Let the company propose a solution

Anonymous
map-marker Smyrna, Georgia

Item ordered not received.

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Ive tried to call several times, Ive also filled out the form for them to contact me and nothing???

I never received the treadmill. I was having the treadmill delivered to my mothers house and put 1035 Deerfield Dr, but it was supposed to be 1045 Deerfield Dr.

There is no 1035 Deerfield Dr address, so FedEx delivered to 1033 Deerfield Dr. The homeowner first said he didn't receive the treadmill, so I went next door, and they said he did receive it, because he called them asking if it belonged to them. I went back to the house where it was delivered and told him what the neighbor said, and he changed his story to It was delivered, but someone stole it.

Long story short I did put the wrong address, but FedEx shouldn't have just delivered it to another address because 1035 doesn't exist.

Why didn't the driver carry it back to the warehouse and say it was undeliverable? I tried to contact FedEx, but the website said they have an agreement with Sunny Sports to handle delivery issues.

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Carol E Eul
map-marker Holley, New York

Unable to get parts22

I have a 2012 Sunny Dongfang trike model NA. I thought I had a deal but soon found out its impossible to get parts. Needs new starter
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Loss:
$2000
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous

Sunny Sports Scooter Review

This company sold me a bad bike spent 3000 dollars for a peace of junk you call a motorcycle dongfang 250 my *** honda clone my *** cant contact no one I got screwed this bike had a bad brain electronic problem .thx sunny motor it will never happened again.
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Reason of review:
Bad quality
Anonymous
map-marker Bronx, New York

Sunny Sports Mtb-15 Scooter Review

This kinds of scooter is no good can even get parts for it my cousin wanted one and I told him that it's no good you can't get no parts some telling everybody in Facebook Instagram not to buy this kind of scooters any Chinese Japanese scooter
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Reason of review:
Bad quality
Keyonta Rhb

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Verified Reviewer
| map-marker Hillsboro, Oregon

Sunny Sports - Jacket Review from Hillsboro, Oregon

I was stoked to see the price of their, Women's Under Armour 3-in-1 Sienna Jacket. Ordered it, waited the 5-7 business days for it to arrive, and tonight I received it. Immediately, when I seen the jacket, I knew it wasn't the jacket I had seen in stores. The color was off, the embrodered "Under Armour" logs, looked like ***. The claimed "Infrared" lining of the shell, was a total joke. It was just the pattern of the lining. NOT, the actual Under Armour Infrared. The sherpa lining of the inner coat, was not anywhere comparable to the ones I seen in stores. The jacket I receieved from SonnySports.com, was a replica. No where on their website, does it indicate that I would be recieving something completely, FAKE! So, my fiance and I spent the rest of our night, looking for the REAL Under Armour coat in stores, that I had anticipated getting from this ridiculous company. I don't mind wearing replicated items, when I am AWARE, at the time of purchase! I'll be in touch with them tomorrow, and I'm sure I will hear a complete load of *** from them, which in turn, will make me post more bad reviews! DO NOT ORDER FROM THIS COMPANY!!
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Mentor, Ohio

Charged credit card for non-order

my credit card was hacked and the next thing was I received a penguin tube for little kids in my mail. first off I have no little kids and I'm 63 so I certainly can't use it. something fishy here. My wife is 67 and she can't use it all our kids are in their 40's and they can't use it and they all live out of state. I looked on line and seen all the complaints that were unresolved and I believe there is something dishonest going on here. I would like to get a hold of someone from this company but have been unable to do so. Be Carefull!
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Loss:
$9
Cons:
  • Did not order
Reason of review:
did not order

Preferred solution: Full refund

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